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Evaluating And Selecting Key Performance Indicators An Anp Based Model Pdf

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The balanced scorecard BSC approach is an effective technique for performance evaluation. BSC can better reflect the dependence and feedback problems of each factor in real world situations. We provide key performance indicators through literature reviews and experts' idea in SAPCO, which is one of the biggest vehicle spare suppliers in Iran. The proposed study uses decision making trial and evaluation laboratory DEMATEL and analytic network process ANP , respectively to measure the casual relationship between the perspectives as well as the relative weights. The results based on ANP method shows that ''Customer'' is the most influential factor.

analytic network process (ANP)

Metrics details. Key performance indicators are essential navigation tools for hospitals. They provide managers with valid information enabling them to identify institutional strengths and weaknesses and improve managerial performance. In this study, the synthesis of evidence relating to hospital performance indicators was carried out by means of a field review and the indicators were analyzed through the Best Fit Method. Applying the Best Fit Framework Synthesis Method, the initial themes and subthemes were created and a model of public hospitals performance evaluation finally generated. Forty-nine studies were considered eligible to form part of the synthesis.

Show all documents To solve this problem, this study used the fuzzy Delphi method to identify six key factors of influence on selection outcomes and established evaluation criteria based on these factors. Af- ter employing analytic network process ANP to identify relationships between the objective, the evaluation criteria and the candidate projects, this study developed a decision-making model to resolve the difficulty of selecting an optimum construction project and conducted weighted analy- sis of the candidate projects using the quantitative procedures of ANP. Lastly, an empirical case study was used to verify the proposed method. The results of this study show that ANP can be used to build an effective decision-making model capable of analyzing candidate construction projects and selecting the optimal one.

Performance analysis is of great significance to increase the operational efficiency of healthcare organizations. Healthcare performance is influenced by numerous indicators, but it is unrealistic for administrators to improve all of them due to the restriction of resources. Then, the normal DEMATEL method was extended and used for examining the cause and effect relationships between indicators; the technique for the order of preference by similarity to the ideal solution TOPSIS method was utilized to generate the ranking of performance indicators. Over the past decades, there has been great change in the construction of healthcare systems [ 1 , 2 ]. Due to the growing demands for quality improvement and the increasing pressure from regulatory agencies, problems on how to provide high-quality medical services and improve patient satisfaction have caught the attention of hospital administrators [ 3 , 4 ].

Evaluating and selecting key performance indicators: an ANP‐based model

Multidimensional Balanced Efficiency Decision Model. A set of specific key performance indicators KPIs have been proposed. A real case study is presented. Efficiency evaluation is an important activity for the survival and growth of any firm. However BSC performance is subjective and cause-effect relationships are not clear.

Selecting the most meaningful performance indicators, i. The purpose of this paper is to propose a model, based on the analytic network process ANP , for driving managers in the selection of KIPs. The model draws upon the consideration that KPIs can be evaluated and selected on the basis of a set of criteria, theoretically founded, and the feedback dependencies between the criteria and performance indicators as well as among indicators. Based on a review of management literature regarding the information quality required by performance measures, the paper identifies a set of criteria for selecting KIPs. The criteria form the building blocks of the proposed ANP model.

Evaluating and selecting key performance indicators: an ANP‐based model - Author: Daniela Carlucci.

Evaluating and selecting key performance indicators: an ANP‐based model

With the increasing occurrence frequency of emergency events, emergency management EM has been a very important issue in management science. One of the major activities of EM is to evaluate and select the most desirable emergency alternative s. This paper proposes a new framework combining the analytic network process ANP method, the decision-making trial and evaluation laboratory DEMATEL technique, and 2-tuple linguistic technique for order preference by similarity to an ideal solution TL-TOPSIS method to solve the emergency alternative evaluation and selection problem. This study has been done in three stages.

Items in BURA are protected by copyright, with all rights reserved, unless otherwise indicated. It showcases Brunel's research outputs. Research contained within BURA is open access, although some publications may be subject to publisher imposed embargoes. Show full item record. A decision model to prioritise logistics performance indicators.

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Emergency alternative evaluation and selection based on ANP, DEMATEL, and TL-TOPSIS


Nabor B. 16.12.2020 at 17:23

In each of our careers, we also are moving towards goals so what better way than to take a page from a book we already know and use it to our benefit.

Frigurinam 20.12.2020 at 16:24

Request PDF | Evaluating and selecting key performance indicators: An ANP-​based model | Purpose – Selecting the most meaningful.

Emilio E. 20.12.2020 at 19:56

The system can't perform the operation now.

Sabas O. 22.12.2020 at 03:12

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